
Send Interac e-Transfer
After you've created your user profile and a recipient list you can now send an Interac® e-Transfer.
How to send money by email
- Log in to online banking at www.coastalfinancial.ca and go to the Transfer Money section.
- Select Send e-Transfer from the Shortcuts menu
- Enter the amount of money you want to send and the account to withdraw from.
- Select the recipient from your recipients list.
- You can enter a short message for the recipient. This message should not contain the answer to the security question.
- Click Continue to complete the transaction.
Important information
- A non-refundable service fee of $1.50 will be charged for sending money by email. The recipient's bank or credit union may also charge a service fee to receive the money.
- It can take 15 minutes or more for the recipient to receive an email informing them that you have sent them money.
- If the recipient has not deposited the money that you sent to them by email, you can send them an email reminder on the Pending Email Money Transfers page.
- If the money you have sent has not been deposited within 30 days it will be automatically deposited back into your account.
- Once money has been deposited by the recipient it cannot be canceled. Be sure to verify the email address before you send money.
- Keep the password secret so that only you and the recipient know the answer.
- The e-transfer limits are as follows:
For personal accounts, the limits are:
OUTGOING (Send): INCOMING (Receive):
Maximum amount per transaction: |
$3,000 |
$10,000 |
Maximum amount per day: |
$3,000 |
$10,000 |
Maximum amount per 7 days: |
$10,000 |
$70,000 |
Maximum amount per 30 days: |
$20,000 |
$300,000 |
For commercial accounts that are using MemberDirect Small Business, the limits are:
OUTGOING and INCOMING:
Maximum amount per transaction: |
$10,000 |
Maximum amount per day: |
$10,000 |
Maximum amount per 7 days: |
$70,000 |
Maximum amount per 30 days: |
$300,000 |
How to cancel an INTERAC® e-Transfer
You can cancel an INTERAC® e-Transfer before it has been deposited by the recipient.
- Click Pending e-Transfer to view an e-Transfer that you have sent but has not yet been deposited.
- Click Cancel to cancel the transfer and to deposit the money back into your account.
Note that the $1.50 service fee will not be refunded when you cancel an email transfer.
® Trademark of INTERAC Inc. used under license
*There is a non-refundable service fee of $1.50 each time you send an e-Transfer
** Transfer time is dependent on internet and financial institution connectivity